The Guardian has announced an interactive session featuring Anna Tims, a long-time consumer advocate known for her column addressing reader grievances. The event, scheduled for 3pm BST, invites readers to submit questions regarding their experiences with businesses, ranging from minor inconveniences to significant financial or personal disputes.

Throughout her tenure, Tims has documented various corporate behaviors, often highlighting companies that provide poor service or fail to meet consumer expectations. The Q&A is intended to serve as a platform for Tims to share lessons learned from these cases, offering advice on how individuals can better assert their rights when dealing with difficult corporate entities. While the column often focuses on individual resolutions, this session seeks to broaden the scope to general trends in consumer treatment and corporate accountability. Readers are encouraged to sign in to the platform to participate in the discussion.