The Food Safety and Standards Authority of India (FSSAI) has formally initiated legal and regulatory action against several prominent e-commerce and quick-commerce platforms, including Amazon, Flipkart, Swiggy Instamart, Zepto, and BigBasket. The regulatory body alleges that these companies have violated food safety standards through a variety of practices.

According to the FSSAI, the primary violations involve the misbranding of products and the dissemination of misleading claims to consumers. Furthermore, the regulator has accused these platforms of facilitating the sale or display of food items that are either prohibited or classified as poisonous. While the FSSAI has confirmed that enforcement proceedings are underway, the specific nature of the penalties or the timeline for compliance has not been fully detailed in initial reports. The companies involved have not yet issued comprehensive public responses regarding the specific allegations of selling prohibited goods or the extent of the misbranding claims. This action marks a significant escalation in the oversight of digital marketplaces, which have become primary sources for grocery and food delivery in India. The FSSAI’s move suggests a broader effort to ensure that digital storefronts adhere to the same safety and labeling standards as traditional brick-and-mortar retailers.