A motorist has publicly contested a penalty charge notice issued by Transport for London (TfL) regarding the Ultra Low Emission Zone (Ulez). The driver states that the required £12.50 fee was paid via American Express shortly after entering the zone. Despite this, the driver subsequently received a £90 fine for non-payment. According to the driver, their credit card issuer confirmed that TfL never attempted to collect the initial charge.

Following the initial fine, the driver received correspondence from TfL threatening that the penalty would increase to £180 and eventually £360 if left unpaid, with a further warning that the vehicle could be subject to destruction. The driver, who is in their 80s and relies on the vehicle for medical appointments, stated that their formal appeal was rejected. Consequently, the driver paid the £90 fine under protest to avoid further escalation. The report highlights ongoing administrative friction between TfL’s automated enforcement systems and individual motorists who claim to have fulfilled their payment obligations.