Customers of meal delivery services Blue Apron and Marley Spoon have reported significant dissatisfaction in recent weeks, citing instances of receiving empty or incomplete meal boxes and spoiled ingredients. The reports indicate that these service failures have led to a wave of customer frustration, with many subscribers threatening to cancel their recurring plans.

The companies have faced logistical hurdles as they navigate broader supply chain issues that have impacted the delivery of fresh food items. While the reports highlight a consistent pattern of service disruption, the specific scale of the impact on each company's total subscriber base remains unclear. The situation reflects a growing tension between the convenience-based business model of meal kits and the complexities of maintaining consistent cold-chain logistics during periods of supply instability. As of now, both companies are dealing with the reputational fallout from these delivery failures, which have prompted public complaints on social media and consumer forums.