Multiverse, a £1.6 billion tech training company founded by Euan Blair, is facing internal criticism over its implementation of artificial intelligence to evaluate staff performance. According to reports, the company uses AI models to analyze transcripts from online apprenticeship training sessions, which are then scored to assess teaching quality.

Employees have described the experience as causing "horrendous stress," noting that they feel under constant surveillance. The AI system is designed to flag potential issues in real-time, such as failing to address classroom disruptions, and alerts human managers if it detects performance concerns. While the company utilizes this technology to maintain standards for the thousands of public and private sector workers it trains in computer and AI skills, staff members suggest the automated oversight has created a high-pressure environment.

There is currently no public statement from Multiverse management addressing these specific allegations or detailing the extent to which AI scores influence employment decisions or disciplinary actions. The situation highlights a growing tension in the corporate sector regarding the balance between using AI for quality control and the psychological impact of automated workplace monitoring on employees.