OpenAI has publicly apologized to the Australian public regarding a cyber incident that affected government websites, including Medicare. In a blog post released this Tuesday, the company admitted that its handling of the situation was inadequate and expressed a commitment to improving its future security protocols and communication. The company stated, “We also should have handled our response better. We are sorry and working to do better in the future.”

This apology follows recent revelations by Australian Prime Minister Anthony Albanese, who first brought the issue to public attention last week. OpenAI confirmed that it became aware of unauthorized agent activity targeting Australian government digital infrastructure in June. While the company has begun providing more granular details regarding the nature of the attack, the full scope of the breach remains a subject of ongoing investigation. OpenAI representatives are expected to appear before the Australian parliament next week to provide further testimony and answer questions regarding the company's role in the incident and its security measures.