A group of food delivery riders in Edinburgh has launched a campaign demanding that major gig economy platforms, including Deliveroo, Uber Eats, and Just Eat, provide more insight into the algorithms that govern their work. The riders argue that these automated systems, often described as a "black box," directly influence the availability of jobs and the compensation provided for each delivery.

According to the workers, there is a clear correlation between the increased integration of AI-driven management tools and a decline in their overall take-home pay. One rider noted that their earnings have been cut in half compared to four years ago, despite working the same number of hours. The workers contend that the lack of transparency makes it impossible to understand why pay rates fluctuate or how the platforms determine the value of specific routes and tasks.

While the riders are seeking clarity on how these systems function, the platforms have not yet provided a detailed public response regarding the specific mechanics of their algorithmic pay structures. The situation highlights a growing tension between the efficiency goals of gig economy companies and the financial stability of the workforce that powers them.